If you are experiencing slow speeds, our recommendation is that you connect to a server that is geographically near to your location. The latency (the length of the path your internet traffic is taking) will vary based on your location. For example, a Chinese user might have more latency if this user picked a server in Australia or USA, compared to a server in Japan. To experience the best speeds, please pick a country near your current location. You can choose other locations but this might be a little bit slower.
You may also consider upgrading to premium where we do have faster services. While we maintain all the servers in our free and premium lists, the premium servers are better and with lower latency. Avoid using 'Residential' servers as these will be even slower than the Free servers. Residential servers are to be taken for special needs only.
For our Chinese users, you will get the best connection speeds when connected to servers in Hong Kong, Taiwan, Japan, Malaysia or South Korea. For best results, avoid distant locations like Canada or USA and pick a country which is next to China.
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