I have paid but my account was not upgraded

This might have several reasons. Please first of all sign-out and sign-in to clear our cache. Sometimes it might take time but most of the time it is just the cache.

Digital Money Payments (Bitcoin, Litecoin or similar)

Coin payments like BTC, LTC or similar need to verify first in order to go through. This means depending on paid expenses it might indeed take several hours until it is verified. Please wait few hours before contacting us.